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Agency for service businesses: leads, websites, CRM

idk?
we do.

You don't know why leads go cold or what to do with your website. We do. Systems for salons, rentals, tours and schools: AI receptionist, websites, CRM.

What we do → © idk agency Phuket · English and Russian
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Services

Every conversation starts with these words

Six services. Take any one on its own or combine them.

Why leads go missing

How you lose a lead you already paid for

We test this on real businesses: we send a question between 9 and 10:30 pm and time the reply.

A normal evening

  1. A client messages three salons: “Any slot tomorrow?”
  2. One salon replies right away
  3. Your front desk sees the message
  4. “Thanks, I've already booked somewhere else”

With an AI receptionist

  1. A client messages three salons
  2. A reply in 4 seconds, with free slots
  3. Booked for tomorrow, 2 pm
  4. Your front desk gets a ready booking and a summary
  • ×21higher chance to reach the client and get them booked if you reply in 5 minutes, not 30
  • 78%of clients go with whoever replied first

Sources: Lead Response Management Study (InsideSales, MIT), Lead Connect survey. These are odds of reaching and qualifying a lead, not a guarantee of a sale.

Cases

Projects that bring in leads

We don't publish our clients' addresses. We'll show them live on a call.

  1. From day oneThe AI receptionist answers clients right after launch
  2. In the first weekWebsite and messengers: the first inquiries
  3. After 2 monthsSearch: the first paid bookings from a new site

Balloons and party decor · Phuket

First inquiries in the first week

A site in English, Russian and Thai, an AI chat that knows the catalogue, a delivery map by zone. Each inquiry goes to WhatsApp, to a number that speaks the client's language.

Result
Inquiries from the site and the AI chat
Time
First week after launch
See examples

Hiring staff from Asia for employers in Europe

Employers started writing in the first days

A multilingual site with a page for each country, a custom CRM for leads, reply templates and auto-replies to inquiries.

Result
Incoming inquiries in the CRM
Time
First days after launch
See examples

Catamaran charter · Phuket

First paid bookings from the new site in 2 months

A site in five languages, a yacht catalogue, route and marina pages, articles written for search. A separate site for the Russian market.

Result
Paid bookings, 250+ pages in search
Time
2 months after launch
See examples

Hi! This is Alex from ••••• in Phuket. You left an inquiry, happy to help you find the right fit.

Hi thanks. Could you share some details of properties?

Happy to. Are you thinking investment, or somewhere to stay yourself?

Qualified: investment, budget 200,000 USD, Nai Harn · handed to a specialist at 09:20

Real estate · AI receptionist in amoCRM

A late-night Facebook lead didn't go to a competitor

A real conversation from the CRM. Company and client details are hidden.

Result
The bot writes right away, the manager gets a ready client
Time
From day one

Process

How we work

No twenty-question brief. The first meeting starts with what you don't know.

  1. Tell us what you don't know

    Half an hour on Telegram, a video call or at your place in Phuket. We listen and ask questions.

  2. A demo in 24 hours

    Send us two questions your clients ask. We'll send back the bot's answer in your tone, or the first screen of your site.

  3. A pilot with a metric

    We launch one service and agree up front which number will tell us it worked.

  4. Ongoing support

    We fine-tune the scripts, run broadcasts and go through the numbers with you once a month.

Pricing

Three packages

The starting price is visible right away. The exact quote comes after a call, once we know how many channels and services you need.

Launch

A first step, one task

from $390

  • One service, done for you: bot, landing page or CRM
  • A demo before you pay
  • A guide for your team

System

So leads stop going missing for good

from $1,450

  • AI receptionist on every channel
  • A website or landing page with a bot built in
  • CRM and reports
  • Front desk training

Support

Every month, after launch

from $180 per month

  • Website, CRM and content, even if someone else built them
  • Edits and updates
  • A monthly review of the numbers

Running the bot is covered by the AI receptionist plans

Hosting and the AI service are set up in your name and paid directly, at cost. We help you pick them for your project and set everything up. Changes after launch are quoted separately, at a reduced rate for our clients.

Team

Who's behind it

Two people who are personally on the hook for your leads not getting lost.

Darya Miselkina

Darya Miselkina

Head of agency

Comes from marketing and brand management. For the last three years she held a leadership role at a law firm and moved its work onto automation herself: inquiries, CRM, scripts and team training. Once she saw how much time and money it saved, she started idk to do the same for service businesses. She runs every project from the first call to the first leads and owns the result.

Alex

Alex

CTO

Builds what runs under the hood: AI receptionists, CRMs, websites and integrations. Since 2020 he has been building bots, a custom CRM and multilingual websites for Phuket businesses he works in himself: catamaran charters, real estate, hiring staff for Europe. He also leads a team of coordinators at an international company, so he knows how to roll out a system people actually use.

FAQ

Questions

Didn't find your question? Ask us, we reply within an hour during working hours.

Are you an agency or a chatbot studio?

An agency. Chatbots are one of our six services. Take one service or a bundle: website, AI receptionist, CRM and team training.

What if I really don't know what I need?

That's normal, almost every conversation we have starts with that sentence. Tell us what hurts and we'll put together the plan.

Where are you based?

Our office is in Phuket. We work remotely and can visit you anywhere on the island.

Which languages and channels?

We build sites in English and Russian, and for tourist areas we add Thai and Chinese. The bot replies in the client's language. In Thailand it works in LINE, WhatsApp and Telegram, plus a widget on your site. If a messenger gets blocked, we move the bot to another channel.

How fast will I see results?

It depends on the tool. The AI receptionist and broadcasts work from day one. A site with messengers brings inquiries right after launch. Search takes longer: for a catamaran charter the first paid bookings from search came after 2 months. We give honest timelines before we start.

How much does it cost?

Every package has a starting price. The exact quote comes after a short call. The demo before payment is free.

Will the bot sound like a robot?

No. We train it on your best conversations and your knowledge base. If a question is out of scope, the bot says so and calls a human.

Not sure where to start

The most common first sentence we hear from clients. Send it to us and we'll take it from there.

Not sure where to start? That's our favorite sentence